App Support
Thank you for using Putly.
Contact Us
For bug reports, feature requests, billing inquiries, privacy-related questions, or other support requests, please contact us by email.
We aim to respond within 2 business days.
App Purchase
Putly is available as an App Store app purchase and does not use recurring billing. Purchases and refunds are handled by Apple. To request a refund, visit reportaproblem.apple.com.
Data and Backup
Putly stores your saved item photos and keywords on your device. If you create a manual backup, the backup file is stored in the location you choose, such as iCloud Drive or another file provider. You can delete local app data by deleting saved items in the app, using the delete-all data option, or deleting the app from your device.
Photo Access
Putly needs access to the camera or selected photos only when you add a saved item photo. If photo selection is not working, check iPhone Settings > Privacy & Security > Photos > Putly and confirm that photo access is allowed.